Privacy Policy

1. Introduction

Chico Junior Club Volleyball ("we," "our," or "us") operates the CHICO VolleyHub mobile application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and ensuring you have a positive experience on our app. This policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and other contact information when you register for an account
• Player Information: Player name, age, team assignment, jersey number, and position
• Parent/Guardian Information: Name, relationship to player, contact information, and emergency contact details
• Payment Information: Billing address and payment method information (processed through secure third-party payment processors)
• Communications: Messages, feedback, and other communications you send to us

2.2 Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Usage Data: Information about how you interact with our app, including pages viewed, features used, and time spent on the app
• Location Data: General location information (with your permission) to help you find nearby games and events
• Log Data: IP address, browser type, access times, and referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Service
• To manage your account and registration
• To communicate with you about your account, teams, schedules, and events
• To process payments and registrations
• To send you notifications about games, practices, and important updates
• To respond to your inquiries and provide customer support
• To ensure the safety and security of our users
• To comply with legal obligations and enforce our terms
• To analyze usage patterns and improve user experience

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processing services
• Cloud storage and hosting providers
• Analytics and performance monitoring services
• Email and communication services
• Customer support platforms

4.2 Team and League Information

Certain information, such as player names, jersey numbers, and team assignments, may be visible to other members of your team, coaches, and league administrators for the purpose of team management and communication.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure payment processing

6. Children's Privacy

Our Service is designed for youth volleyball players and their families. We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws.

We collect information from children under 13 only with verifiable parental consent. Parents or guardians have the right to review, delete, or refuse further collection of their child's information at any time.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt-out of certain communications and data processing
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

13. Consent

By using our Service, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Service.